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Frequently asked questions

If you have a question which we haven’t answered below, please call us on 0131 297 0090 or email fundraising@kidsoperatingroom.org.

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Donations

  • We are registered in Scotland with the charity number SC048523.

  • Yes of course - please email us with your new details fundraising@kidsoperatingroom.org.

  • Please make any cheques payable to Kids Operating Room and post to:

    Kids Operating Room,
    107 George Street,
    Edinburgh, EH2 3ES 

  • Please email us with your new details fundraising@kidsoperatingroom.org and we’ll be happy to update.

  • You can email Kids Operating Room at fundraising@kidsoperatingroom.org or unsubscribe at the bottom of our email.

  • Of course, you should receive an email from us to confirm receipt of your support.

  • We are so sorry you are unhappy with the service you have received. We would like the opportunity to put things right. Pleases reach out to fundraising@kidsoperatingroom.org.

Gifts in wills

  • We have partnered with the National Free Wills Network to offer a free will writing service to our supporters. You can find out more by emailing: fundraising@kidsoperatingroom.org.

  • If you have written a will, it’s usually recommended to review it every five years and update if necessary, or after any significant life changes such as: marriage or divorce, birth of a child or grandchildren, moved house, the executor of your will is no longer suitable or your estate value has changed.

  • Many supporters choose to leave an unrestricted gift, as that enables us to direct funds where they’re needed most. That could be creating a new operating room, supporting a surgical team, powering a hospital or responding to a future need we don’t yet know about. 

    This flexibility allows us to plan ahead, to ensure our work is sustainable and to maximise your impact for children.

    If you would prefer your gift to support a particular area of our work, we recommend choosing one of our key areas: operating rooms, solar-powered surgery or education and scholarships.

    You are very welcome to contact us so we can talk about the best way to reflect your wishes and ensure your gift has lasting impact.

  • Absolutely, you can do this by updating your will with your solicitor. There is also the option to add a codicil to your existing will. We recommend contacting your solicitor to determine what works best for you. 

  • There is no obligation to tell us that you have left a gift to Kids Operating Room, however we greatly appreciate if you do. Not only does this allow us to plan long-term, but it will also give us the opportunity to thank you personally for your generosity.

  • If you have chosen to include Kids Operating Room in you will, thank you. If you are known to us, please tell us how frequently you would like to be updated about our work and we will honour your preferences.

Gifts in wills – glossary

  • A percentage of your estate, after the payment of debts, funeral expenses, taxes, administrative costs. A residuary gift would be expressed as a percentage (e.g. 25%) or a share (e.g. ¼) and keeps pace with inflation.

  • A gift of a set amount (this can fluctuate depending on inflation over time).

  • A gift of a specific item, such as property, an antique/jewellery or shares. 

  • A person or organisation who benefits from your will.

  • The person, people or organisation you choose to legally administer your estate, in line with your wishes and the law (e.g. a relative, friend or solicitor).

  • A short legal document that lets you make small changes to your will – like adding a gift to a charity – without having to write a whole new will. We recommend seeking legal advice from your solicitor whenever making changes to your will.

  • The tax that may be paid on someone’s money, property and belongings when they die, depending on their circumstances and the value of their estate.

  • A lasting power of attorney is a legal document that enables you to appoint one or more people to make decisions on your behalf.

Gift Aid

  • Gift Aid is a UK Government scheme that allows Kids Operating Room to claim an extra 25p for every £1 you donate, at no extra cost to you. 

    For example: a donation of £20 becomes £25, and a donation of £100 becomes £125.  

  • You can Gift Aid your donation if: 

    • you are a UK taxpayer 
    • you have paid enough UK income tax and/or capital gains tax during the current tax year
    • the donation is your own money and is not from a company or organisation
  • No. Gift Aid does not cost you anything extra. It simply allows us to reclaim tax you have already paid.  

  • Simply tick the Gift Aid box when donating online and provide your full name and home address. This acts as your Gift Aid declaration. If you would like a postal version please call or email us to request one.

  • Yes. Your Gift Aid declaration can cover: 

    • today’s donation 
    • future donations 
    • eligible donations you have made to Kids Operating Room during the previous four years  
  • No. Gift Aid is only available on donations from eligible individuals. Corporate donations, trust grants and foundation funding do not qualify.  

  • Yes. Once you have completed a valid Gift Aid declaration, it can cover your future regular donations as well.  

  • Please let us know as soon as possible. If you have not paid enough income tax or capital gains tax to cover the Gift Aid claimed on your donations, HMRC may ask you to pay the difference.  

  • Yes. If you pay a higher or additional rate of income tax, you may be able to claim extra tax relief through your self-assessment tax return, or by contacting HMRC.  

  • Gift Aid can’t usually be claimed on:

    • corporate donations 
    • trust or foundation grants 
    • payroll giving donations 
    • raffle or lottery ticket purchases 
    • event entry fees 
    • payments for goods or services  
  • To be eligible for claiming Gift Aid on charity donations, you must be a UK taxpayer and pay an amount of income and/or capital gains tax – at least equal to the tax that all charities will reclaim in the tax year of your donation. This also applies if you pay tax on your savings, pension plan or investment income but taxes such as VAT and council tax do not qualify. If you pay less income tax and/or capital gains tax than the amount of Gift Aid claimed on your donations in the tax year, you’ll be responsible for paying any difference. 

  • There is an extra benefit for higher rate taxpayers as you are able to reclaim tax on the amount you have donated. We, as a charity, can claim the basic rate of tax on the value of your gift, and you can reclaim the difference between higher rate (40%) and basic rate tax (20%). 

    For example, if you give £100 to Kids Operating Room, we can reclaim Gift Aid of £25 making your total gross donation £125. Being a higher rate taxpayer, you can reclaim a further 20% on the gross donation (the difference between the two tax bands), which in this example, is £25. This means your £125 gift to Kids Operating Room would have only cost you £75. 

  • If you have any questions about Gift Aid, please contact our Fundraising Team at fundraising@kidsoperatingroom.org or call 0131 297 0090.